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GEN Rooms

Discover GEN Rooms, a modern 4-star hotel in Santiago's Región Metropolitana. Enjoy spacious, clean rooms with free Wi-Fi, breakfast, parking, pool, pet-friendly spaces, and easy access to metro and local attractions like La Moneda Palace. Ideal for famil

Portugal 415, 8330297 Santiago, Región Metropolitana, Chile View on map
8/10
Very Good Based on 832 recent guest reviews
Free Wi-Fi Free breakfast Free parking Pool Air-conditioned
What recent guests emphasize

Comfortable, well-located stays with practical amenities

Guests highlight spacious, clean rooms and friendly service in a convenient neighborhood filled with dining and shopping options. The hotel's outdoor pool and included services add to the appeal, though some note noise and upkeep issues.

Guests often praise

  • Spacious and clean rooms with comfortable beds and good natural light
  • Friendly and attentive staff contributing to a welcoming atmosphere
  • Great location close to restaurants, supermarkets, and public transport
  • Outdoor pool and gym facilities well appreciated
  • Complimentary amenities like free Wi-Fi and breakfast valued by guests

Worth knowing

  • Rooms on lower floors preferred to avoid elevator wait times
  • Some guests mention noise from street and air conditioning units
  • Building shows signs of wear despite a generally modern feel
  • Laundry facilities on-site are available but expensive compared to local options
  • Not all rooms receive full hotel services; some rented as apartments

Best for

  • Travelers seeking spacious, comfortable accommodations in a city setting
  • Guests who value easy access to diverse dining and shopping nearby
  • Families looking for kid-friendly amenities and convenient public transport links
  • Those wanting a laid-back stay with access to outdoor pool and gym
  • Visitors who appreciate free breakfast, parking, and Wi-Fi included
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About this property

Welcome to GEN Rooms

Situated in the heart of Santiago’s Región Metropolitana, GEN Rooms offers a harmonious blend of comfort and convenience, making it an excellent choice for travelers seeking a practical yet welcoming stay. This modern, high-rise hotel boasts a solid 4-star rating, reflecting the positive experiences shared by many guests.

GEN Rooms stands out for its spacious, well-lit accommodations that cater to both families and solo travelers. Guests like Nogueli praise the large, spotless rooms and comfortable beds, while Rizki Meizikri appreciates the thoughtful amenities provided. The presence of kitchens in some rooms adds a home-like touch, enhancing the sense of freedom and flexibility during the visit.

The location is a significant asset, placing guests within walking distance of multiple eateries and just seven minutes from a metro station. This easy access to public transportation and proximity to landmarks like La Moneda Palace makes exploring Santiago effortless and enjoyable.

A notable feature is the extensive array of amenities. Free Wi-Fi, breakfast, and parking ensure a smooth and connected stay. The pool and air-conditioned spaces invite relaxation after a day of sightseeing. Families and pet owners alike will find GEN Rooms accommodating, thanks to kid-friendly and pet-friendly policies. Services such as laundry and an airport shuttle contribute to a hassle-free experience.

While some guests, including David Zandi and Alonso Jimenez Benavides, mention minor concerns related to noise and the building’s slightly worn materials, these do not overshadow the overall quality. The attentive and receptive staff further elevates the experience, as highlighted by Victor Elvis Flores Teran, who commends the impeccable rooms, clean facilities, and delightful breakfast.

GEN Rooms strikes a compelling balance between affordability and quality, making it a practical haven in Santiago. The welcoming atmosphere and thoughtful details leave a lasting impression, encouraging guests to return. Whether it’s a family trip or a solo urban getaway, GEN Rooms provides a comfortable, accessible, and enjoyable base to explore Chile’s vibrant capital.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Free parking
Pool
Air-conditioned
Laundry service
Pet-friendly
Kid-friendly
Restaurant
Kitchens in some rooms
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

DZ
David Zandi Apr 04, 2026
10

Love this place. I got lucky that my apartment is on floor 2, with direct stairs to lobby. I don’t think I would have liked this place as much if I was on high floor and had to take the elevator daily. The seems new, but feels worn out a little. It probably has to do with the materials used at construction time. The building has everything you’ll need. The laundry machines is super expensive in my opinion. It’s more expensive than the machines in Miami and New York City. It’s 1900 to wash and 1600 to dry. At this rate. It would be cheaper for you to go to laundry place that will do it for you and iron and fold your clothes. The elevator from ground floor to rooftop takes 44 seconds. The cool thing about this neighborhood is that… anything and everything you need is 60 seconds walk away, from xoxo across the streets… to multiple restaurants and supermarkets. On Friday there is fruit next to xoxo. The best pizza place is Il Romano (across the street). Best laundromat is Lavanderia Roraima (9 minutes walk)

N
Nogueli Apr 04, 2026
10

The room is Very large and clean, the bed was good and the People was Very receptivo.

EV
Endel Veiler Mar 20, 2026
10

Booked throug Booking. Great apartment, would stay here again.

SD
Santiago Diaz Mar 17, 2026
10

Una experiencia maravillosa. Lugar cómodo y acogedor Sus habitaciones muy luminosa y cómodas Sus servicios muy recomendable y su ubicación maravilosa ya que tienes acceso directo a la locomoción 100% recomendable para ir en familia

AJB
Alonso Jimenez Benavides Mar 07, 2026
8.0

It looks like GEN was an hotel, but i rent a room (with no hotel services). Some details like external and internal noise (street and air conditioner), paint and cleaning.

CC
Christian Concha Feb 20, 2026
8.0

It was my first place, it has an incredibly pool, it is quite and has a lot of sushi restaurants nearby

VEF
Victor Elvis Flores Teran Jan 06, 2026
10

Tuve una experiencia excelente en este hotel. Desde la llegada, el personal fue muy amable y atento. La habitación impecable, cómoda y con todos los detalles bien cuidados. Las instalaciones estaban en perfectas condiciones y el desayuno fue variado y delicioso. Sin duda, una estadía perfecta. ¡Recomendado al 100%!

RM
Rizki Meizikri Jan 06, 2026
10

Love the spacious room and the offered amenities inside

Location & neighborhood

Where you'll find GEN Rooms

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